To get the correct cables, you really only need to learn what ports your computer and camera have.Īnd always use our Search by Camera guide on our website to find the correct cables. And if you have the older Thunderbolt 2 port, this will only accept Thunderbolt 2 cables. On a Mac, if you have Thunderbolt 3 ports, you can use both Thunderbolt and USB-C cables, but if you only have USB-C ports, you can only use USB-C cables, not Thunderbolt 3 cables. USB-A 3.0 ports can accept USB 2.0 and 3.0 cables, but we do not recommend using USB-A 3.0 cables in USB-A 2.0 ports as you may not have the desired experience.
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A new MacBook Pro comes with either two or three of these ports, depending on the model you pick. And If you have a Mac, depending on which year it was manufactured, you may have USB-A, USB-C and Thunderbolt ports. Apple equips its Macs with Thunderbolt ports that are compatible with USB-C. If you have a PC, I expect you’ll have either only USB-C or a combination of USB-A and USB-C ports. Updated March 2022: Updated for macOS Monterey.One of the necessary steps in getting set up for a tethered workflow is to determine which USB ports you have on your computer. We recommend checking your computer model with the manufacturer for specific details about your equipment.
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If you have AppleCare+ on your device, it should be covered, and depending on the actual issue with your ports, it could even be a free repair. (Image credit: Laptop Mag) Apple’s MacBook Pro models have been the best laptops on the market for years, with the recent MacBook. If you've done everything listed above in this troubleshooting guide, and your USB-C ports are still not working, then it's time to contact Apple support. Now you can check all your USB-C ports to see if they are functioning.
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If your Mac is on, this will turn it off. Press and hold the power button as well as the other keys. Your Mac may turn on doing this process - don't stop holding down the keys.
Press and Hold Control-Option-Shift for 7 seconds. So, if one or more of your ports aren't working, resetting the SMC will hopefully rectify the problem. The SMC is responsible for a few different aspects of your MacBook or MacBook Pro, but most importantly, it's in charge of how the power in your MacBook is distributed, including to the USB-C ports.
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How to reset your System Management Controller on your MacBook If they are working, that's great! If not, you can escalate the issue by resetting the SMC. Each model includes 2-4 USB-C ports for charging, accessories, and data transfer. Once your Mac is loaded up, see if your USB-C ports are functioning. Apple's premium laptop comes in 13- and 16-inch screen sizes. Connect up to 12 4K displays or up to six Pro Display XDRs from Apple and see your work with over 120 million pixels. And with every MPX Module you add you get more capability. It begins with four Thunderbolt 3 ports, two USB-A ports, and two 10Gb Ethernet ports.
There are two different things you can do to troubleshoot dead USB-C ports on your MacBook. Luckily, I found a solution that seemed to remedy the problem. I was worried I was going to have to send my MacBook Air away to get fixed. I've dealt with this exact problem before, and it apparently can happen to even the best MacBook. If you're experiencing a problem where one or more USB-C ports appear to stop working like there's no power going to them and you can't connect anything, you might be feeling a bit a little frustrated. This becomes even more important if you're using a USB-C hub so you can connect other peripherals and accessories to your Mac.
The USB-C ports on the MacBook Air and MacBook Pro are vital ports, and you need them to work for you at all times.
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